PROCESS CONSULTING
For the parts of your business that shouldn't be this hard.
Most small businesses don't have broken systems. They have systems that grew by accident, one workaround at a time, until nobody remembers why it works this way and everyone just deals with it.
I come in, figure out how the work actually moves through your business, and rebuild the parts that keep causing problems. Not a whole new operating system. Just the specific things that waste your time or drop the ball, made simpler.
WHAT THIS USUALLY INCLUDES
Mapping how work currently gets done
Building templates, checklists, and simple tools
Finding where things stall or get dropped
Setting up handoffs between people or roles
Documenting processes so they're not just in your head
Training your team on whatever we build
Owners who keep solving the same problem over and over, or whose business runs fine as long as they're personally watching it. Common triggers: you just hired someone and realized nothing is written down, you're doing something manually that should be automatic, or a task keeps falling through the cracks no matter how many times you fix it.
Who this is for
WHAT YOU'RE LEFT WITH
Documentation you can hand to a new hire. Processes that don't depend on you remembering. The goal isn't to make you need me longer, it's to make the thing work without either of us babysitting it.
ContacT
Let's make it simpler.
Tell me what keeps going wrong or taking longer than it should. We'll figure out what's worth fixing.