Projects, Processes & Events
I give clarity to chaos.
I'm a fractional operations consultant. I take the work you can't get to and see it through.
You don't have to hold it all together.
Running a business means keeping track of a hundred moving pieces. Projects, people, vendors, deadlines, logistics, and all the little things that somehow become your problem.
I step in and take some of those off your plate. Sometimes that means managing a project from start to finish. Sometimes it means building a simple process so the same headache stops happening. And sometimes it just means handling the logistics so you can focus on the parts of your business only you can do.
What that support looks like is different for every client, and that's kind of the point.
How I Can Help
Projects
Get the project out of your head and into capable hands.
Websites, systems, brand work, shoots, and the ongoing business side. I scope it, run it, and keep everyone pointed the same direction.
Processes
Stop solving the same problem over and over.
For the parts of your business that feel clunky or held together with sticky notes. I figure out how the work actually moves, then rebuild the parts that keep causing problems.
Events
Host your event instead of running it.
From logistics and vendor coordination to day-of management, I handle the moving parts so you don't have to.
How we can work together
One project, start to finish. A few hours a month. Or embedded with your team for a stretch.
Not sure which one you need?
You don't have to figure that out before you reach out.
FAQS
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Three broad areas. Projects: anything with a beginning and an end that needs someone driving it, from websites and systems to brand work, shoots, and business transitions. Processes: the parts of your business that feel clunky, plus documenting how things actually get done. Events: planning and running them so you're not the one with the clipboard.
There's also ongoing operations support, which is the day-to-day business side: client communication, vendor contracts, budgets, and scheduling. That one tends to run alongside everything else.
If you're not sure which bucket you're in, that's normal. Most people describe a problem, not a category.
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I work with three kinds of clients:
Small businesses that have grown faster than their systems can support, and need someone to build the structure back underneath the growth.
Creative freelancers and small studios who are excellent at their craft but need someone to handle the scheduling, contracts, and client communication so they can stay focused on the work.
Businesses in any industry that need occasional event or hospitality-level execution done right, without hiring for it full-time.
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Absolutely. Support can be a single project, a few hours a month, or an ongoing engagement, depending on what you need.
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It depends on the scope and type of work. Some projects are a set fee, some are hourly, and some are a monthly retainer. Once I understand what you need, I'll give you a clear number before any work starts. No surprise invoices.
Learn more on my pricing page.
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Not at all. Tell me what's going on, what's not working, or what's eating up your time. We'll figure out together whether I can help and what kind of support makes sense.
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I'm based in Roanoke, Virginia, but I work with clients anywhere. Most of what I do can happen remotely, and for anything that needs me in person, we'll just work out the details together.
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It's a letter I write every couple of weeks, real stories from my career, the thinking behind Paper Moon, and the stuff that doesn't always fit on a services page.
Hi, I’m Katie
I've spent my career being the person who steps into a mess and figures out how to make it run. Timelines, vendors, logistics, the details that pile up faster than you can get to them. I started Paper Moon so small business owners could have that kind of help without hiring someone full time.
Letters every couple of weeks: what I'm seeing in other people's businesses, what's worked, what hasn't, and how this one is coming together.
The Paper Trail
Let's figure out what you actually need
No pitch, no pressure. Just a conversation about what’s on your plate and whether I’m the right person to help.